# Maintenance Management (CMMS)

> Work orders, preventive maintenance plans, checklists, meters, spare parts, downtime and maintenance cost in one place. Technicians close work orders on mobile.

Source: https://www.eqlem.com/en/modules/maintenance

Maintenance Management is the module where you run machine and equipment upkeep from start to finish. A fault report becomes a work order, a preventive maintenance plan opens its own work order, the technician records labor and the parts used, and cost and downtime show up on the dashboard.

Maintenance uses the same asset cards as the [Assets](https://www.eqlem.com/en/modules/assets) module and opens with the Assets license. You need neither a separate maintenance license nor a separate program. The full rollout scenario for a plant or factory is on the [Facility & Plant Maintenance](https://www.eqlem.com/en/solutions/facility-maintenance) page.

## Who is it for?

**Maintenance managers** approve work orders and follow the budget and indicators.

**Maintenance planners** set up preventive maintenance plans and arrange the weekly schedule.

**Technicians** run work orders on mobile, fill in checklists and book out parts.

**Operators** report faults with a QR scan and enter operator rounds and meter readings.

**Health and safety leads** follow work permits, calibration, inspections and root cause analysis.

## Capabilities

### Work orders

- Work orders opened from a fault report, planned maintenance, a checklist finding or a meter alarm; the source is visible on the record
- A fixed status flow; your company's own sub-statuses map onto it
- A failure code catalog; on critical machines a work order cannot close without one
- Labor records: time and cost come from the role or team hourly rate, with an overtime multiplier
- Downtime records: the time a machine stood still is kept separately
- Files, photos and signatures attached to the work order

### Preventive maintenance

- Maintenance plans and templates tied to the calendar or to a meter
- A due plan opens its own work order; a second work order is never opened for the same due date
- The maintenance load for the coming weeks is visible in advance
- Import your existing plan list from Excel

### Checklists and meters

- Yes/no, numeric, choice, text, safety confirmation and photo steps
- An out-of-limit value opens a corrective work order on its own
- Operator rounds (daily machine checks)
- Meter readings, alarm thresholds and meter-based plans

### Spare parts and cost

- Spare parts lists by machine or model, critical parts and minimum-maximum warnings
- Part reservation, consumption and return for a work order
- Parts consumption and returns are tracked within maintenance
- Maintenance budget by month and category, compared with actuals
- External service contracts with expiry warnings

### Planning and follow-up

- Drag-and-drop weekly maintenance schedule with clash warnings
- Plant board: live machine status on a large screen, refreshing itself
- Notification center: upcoming or overdue maintenance, critical machine downtime, critical part stock, SLA breach risk, contract expiry
- SLA policies and shift calendars

### Compliance and workplace safety

- Work permits (LOTO): requested, approved, active, closed; the requester cannot approve their own permit; a work order cannot close while a permit is active
- Calibration cards and certificates; a "not fit" result opens a corrective work order
- Statutory inspection plans and a due list
- Root cause analysis (5 Whys, fishbone); a repeat failure cannot close without one
- Competency matrix with assignment warnings; shift handover notes

### Indicators and reports

- Maintenance dashboard: MTBF, MTTR, availability, preventive maintenance compliance, downtime cost, schedule compliance
- Drill down from a chart to its records, and compare branches
- Maintenance operations, cost and budget variance reports; large reports export in the background and are shared through subscriptions

## Mobile technicians

The Maintenance section is inside the [EQLEM Mobile](https://www.eqlem.com/en/products/mobile) app; there is no separate app to install. Technicians and operators scan the machine's QR code, report a fault with a photo, move the work order forward, record labor, enter checklists and meters, consume parts and add a signature to the work order.

Records entered without a connection are queued on the phone and sent once when it returns. Offline data is stored encrypted on the device, and location data is stripped from photos. Technicians without the permission do not see wage or cost fields.

The schedule, plant board, compliance screens and budget are on the web.

## Benefits

Maintenance indicators rest on real data entered on site.

Preventive maintenance is not forgotten on the calendar; the work order opens on its own.

Part, labor and external service cost come together on the work order.

In safety and quality audits, work permit, calibration and inspection records are shown from one place.

The maintenance manager sees which machine stops most often and generates the most cost.

## Related modules

- [Assets](https://www.eqlem.com/en/modules/assets) — machine cards, plant tree, custody, depreciation
- [Inventory](https://www.eqlem.com/en/modules/stock) — general stock and warehouse management (not required for spare parts in maintenance)
- [CRM](https://www.eqlem.com/en/modules/crm) — customer service requests and SLA
- [Company & System](https://www.eqlem.com/en/modules/company) — branch (site) and warehouse scope

## Related features

[Notifications](https://www.eqlem.com/en/features/notifications), [permissions](https://www.eqlem.com/en/features/authorization), [reporting](https://www.eqlem.com/en/features/reporting), [list experience](https://www.eqlem.com/en/features/list-experience), [multi-company](https://www.eqlem.com/en/features/multi-company), [modular licensing](https://www.eqlem.com/en/features/modular-licensing).

## Short FAQ

**Does maintenance need a separate license?** No. Maintenance opens with the Assets license. You decide who sees the maintenance screens through role permissions.

**Does spare parts tracking need a Stock license?** No. The Assets license is enough. Spare parts lists, reservations, consumption and returns run and are tracked in the maintenance module.

**Do technicians install a separate app?** No. The Maintenance section is inside the EQLEM Mobile app.

**Does it work offline?** Fault reports, work order status, labor, checklists, meters and part consumption are queued without a connection. Searching stock for a part that is not on the list and uploading a checklist signature need a connection.

**Is there predictive maintenance, IoT or OEE?** No. Sensor-based predictive maintenance and OEE (overall equipment effectiveness) are out of scope.

## Next step

Start with fault reporting, work orders and the mobile technician flow. Add preventive maintenance plans and spare parts lists in the second stage. Begin with **Try Free**, or look at the [Facility & Plant Maintenance](https://www.eqlem.com/en/solutions/facility-maintenance) scenario.
