# Company Mobile App

> Your dealers place orders in a B2B mobile app published in the app stores with your company name, icon and splash screen. Available on the Enterprise package.

Source: https://www.eqlem.com/en/features/b2b-company-mobile-app

**The company mobile app is the B2B ordering app that your dealers download from the app store, carrying your name, icon and colours.** The app appears under your company name, not EQLEM's; it is connected to your site from the first launch, and the dealer does not need to enter a company code. The company mobile app comes with the Enterprise package.

## Who is it for?

If your field sales reps or dealer staff use a phone to place orders, follow status and receive notifications, and you want your brand on the dealer's home screen. The dealer channel manager opens the request; the EQLEM team runs the store process.

## How it works

1. **Request:** On Platform Web, in the "Mobile app" tab of the B2B section, you enter the app name, see the icon preview and send the request.
2. **Preparation:** Your app name, icon and splash screen are produced from your logo and main colour. The EQLEM team builds the app and prepares the store listing.
3. **Status tracking:** The request moves through Preparing, In review and Live; you see the status on Platform Web. Store review depends on Apple and Google; no time is promised.
4. **Use:** The dealer downloads the app from the iOS or Android store, signs in with their own account and uses the catalog, cart, orders, payment and notifications.

The app is published under EQLEM's store developer account. When the contract ends, transfer or removal of the app is handled separately. The app's privacy page comes from your site's legal text.

## How is the design updated?

Theme, pages and content come from the server at run time. When you change your site's colours, home page or menu, no store update is needed; a change you make in the [page designer](https://www.eqlem.com/en/features/b2b-page-builder) is visible on mobile too. A new version is published only if the app name, icon or splash screen changes.

## What can it do?

The app offers the same surfaces as the web portal: sign-in, account selection for users linked to more than one account, catalog, favourites, cart and company carts, orders, shipments, invoices, [card payment](https://www.eqlem.com/en/features/b2b-card-payment), returns, account balance and service requests. Menus the user has no permission for are hidden. Notifications reach the phone through the push channel described in [B2B notifications](https://www.eqlem.com/en/features/b2b-notifications).

The app needs a connection; carts and orders are not queued offline.

## Benefits

Your brand sits on the dealer's phone under your name. Appearance changes do not wait for the store process. Because one design document serves web and mobile, you do not keep two sets of content.

## FAQ

**Which package?** Enterprise. Comparison: [B2B Packages](https://www.eqlem.com/en/products/b2b-packages).

**Do I have to open the store account myself?** No. The app is published under EQLEM's developer account.

**Does the dealer enter a company code?** No. The app comes connected to your site.

**Does the app work offline?** No. A connection is required.

**How long until it is published?** It depends on store review; no time is promised.

## Next step

Prepare your logo as a square file with a plain background, choose the app name and [contact us](https://www.eqlem.com/en/contact) for pricing and process.
